Bachelor of Information Technology
University of Washington, WA
Major: IT, Focus: Cybersecurity
GPA: 4.0
Expected Graduation Date: June 2024

Academic Tutor, October 2021 ‐ Present
Clover Park Technical College, Lakewoood, WA

• Worked with students for Statistics, English, Computer Literacy, and 4 different Math levels.
• Used the 4 VARK learning styles to teach students healthy study habits and learning strategies.

Clinical Manager, November 2019 ‐ March 2021
• Managed operations of 5 outpatient clinics at Madigan Army Medical Center.
• Addressed all acute issues, whether interpersonal, operational, or logistical with zero complaints.
• Superior leadership of 5 clinics during COVID‐19 resulted in recognition by hospital Commander.
• Cut 46% of section's IT helpdesk requests by tracking problems and their solutions for future reference.

Health Care Specialist,January 2014 ‐ October 2019
• Improved 5 outpatient clinics at Madigan Army Medical Center by volunteering for additional duties.
• Learned IT skills beyond scope of responsibility to provide IT technical support for over 60 personnel.
• Ensured 100% mission readiness by ordering office and clinical supplies and equipment.
• Cross trained to support to support 2 additional clinics, including the Emergency Department.